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Terms of Service

Terms of Use

1. Introduction

Welcome to ShopMyTicket! ShopMyTicket is an online platform that facilitates the purchase and sale of concert tickets. By accessing or using our website, you agree to these Terms of Use. If you do not agree with these terms, you must refrain from using our website.

2. Services Provided

ShopMyTicket acts as an intermediary between event organizers and customers. We provide a platform for organizers to sell tickets to their concerts and for customers to browse and purchase tickets. We are not the event organizers and do not host, manage, or control the events listed on our website.

3. Changes to the Website

We reserve the right to update and modify our website or its content at any time. While we strive to ensure the information on our website is accurate and current, there may be occasional inaccuracies or outdated content. Please notify us if you identify any errors.

4. Access and Use of the Website

You agree to use our website only for lawful purposes and in compliance with these terms. The website is provided on an “as-is” and “as-available” basis. We do not guarantee uninterrupted service and are not liable for any outages due to maintenance, upgrades, or other unforeseen issues.

5. Ticket Purchases

  • Final Sale Policy: All ticket purchases are final and non-refundable unless specified otherwise in the event organizer’s refund policy.
  • Delivery: Tickets may be delivered electronically or physically, as chosen at the time of purchase. Ensure your contact information is accurate to avoid delivery issues.
  • Lost Tickets: ShopMyTicket is not responsible for lost, stolen, or damaged tickets. Replacement requests are subject to the event organizer’s policies and may incur additional fees.

6. Event Changes or Cancellations

  • Organizer Responsibility: The event organizer is solely responsible for cancellations, postponements, or changes to an event. Refunds or exchanges, if applicable, will follow the organizer’s policies.
  • Notification: While we make every effort to inform you of event changes, we cannot guarantee timely notification. It is your responsibility to check the status of the event.
  • Privacy: Your contact information may be shared with the event organizer to facilitate communication about your tickets. Organizers are not permitted to send unsolicited emails or marketing communications without your consent.

7. Pricing and Fees

  • Service Fees: Ticket prices may include additional service and processing fees, which are non-refundable.
  • Price Changes: Ticket prices are set by the event organizer and may fluctuate based on demand. ShopMyTicket is not responsible for price changes after purchase.

8. Intellectual Property

All content on ShopMyTicket, including but not limited to text, images, logos, and software, is the property of ShopMyTicket or its licensors. Unauthorized use, reproduction, or distribution of our intellectual property is prohibited.

9. Third-Party Content and Links

Our website may contain content or links provided by third parties. ShopMyTicket does not endorse or control third-party content and is not responsible for its accuracy, legality, or quality. Use third-party links at your own risk.

10. Limitation of Liability

ShopMyTicket is not liable for:

  • Event cancellations, delays, or rescheduling.
  • Losses arising from errors in event content uploaded by organizers.
  • Damages resulting from unauthorized access to your account.
  • Losses caused by technical issues, viruses, or malware during website use.

For business users, ShopMyTicket is not liable for:For business users, ShopMyTicket is not liable for:

  • Loss of revenue, profits, or data.
  • Business interruptions or indirect damages.

11. User Conduct

When using our website, you agree not to:

  • Misrepresent your identity or purchase tickets for resale without authorization.
  • Attempt to disrupt the website through hacking, scraping, or other means.
  • Use the website for illegal activities or in violation of these terms.

We reserve the right to suspend or terminate your access for violations of these terms.

12. Privacy

We value your privacy and handle your personal information in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

13. Governing Law

These Terms of Use are governed by the laws of States of California. Any disputes arising from these terms or the use of our website will be resolved exclusively in the courts of the State of California and the United States District Court in California.

14. Changes to Terms of Use

We may revise these Terms of Use from time to time. Updated terms will be posted on our website with the effective date. Continued use of the website after changes signifies your acceptance of the updated terms.

15. Trademark Notice

The name ShopMyTicket, its brand, logo, and website design are owned by and are registered trademarks and copyrighted material of ShopMyTicket. All rights reserved. Unauthorized use or reproduction of these trademarks and copyrighted materials is prohibited.