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FAQs
Find answers to common questions about our platform and services
How do I purchase tickets on ShopMyTicket.com?
Simply browse or search for the event you’re interested in, select your desired tickets, and follow the checkout process. You’ll receive a confirmation email with your ticket details once the purchase is complete.
Are my tickets guaranteed to be valid?
Yes! We guarantee the authenticity of all tickets sold on our platform. If any issues arise, our customer support team is here to assist you.
What is your refund or cancellation policy?
All ticket sales are final. Refunds or exchanges are only available if an event is canceled without a rescheduled date.
How do I contact customer support?
You can reach our support team via email at email@shopmyticket.com We’re here to help with any questions or concerns.